Free Worldwide Shipping at RoseSkinCo UK

At RoseSkinCo UK, we’re committed to making your shopping experience simple and stress-free. That’s why we proudly offer FREE worldwide shipping, no matter where you’re located.

Shipping Information

Processing Time
All orders require up to 3 business days for processing before dispatch.

Estimated Delivery Times by Region

(All delivery times are estimates and begin once your order has been shipped.)

North America

  • Canada (Canada Post): 1–10 business days

  • United States (DHL eCommerce, USPS, UPS): 1–10 business days

  • Mexico (RedPack): 1–10 business days

Africa

  • South Africa (Private Courier): 1–10 business days

  • Rest of Africa: 1–10 business days

Oceania

  • Australia (AU Post): 1–10 business days

  • New Zealand (NZ Post): 1–10 business days

Asia

  • Singapore (Legion Express): 1–10 business days

  • Malaysia (ABX Express): 1–10 business days

  • United Arab Emirates (Winlink): 1–10 business days

  • Saudi Arabia (Winlink): 1–10 business days

  • Rest of Asia: Local Post or Insured DHL (recommended) – 1–10 business days

Europe

  • United Kingdom (Yodel): 1–10 business days

  • Ireland (An Post): 1–10 business days

  • Germany (DHL Paket): 1–10 business days

  • Switzerland, Sweden, Belgium & Denmark (Asendia): 1–10 business days

  • France (La Poste): 1–10 business days

  • Italy (Poste Italiane): 1–10 business days

  • Rest of Europe (Swiss Post): 1–10 business days

South America

  • Insured DHL (recommended): 1–10 business days

Order Handling & Delivery

Orders are typically shipped within 1–3 business days of being placed. Once dispatched, you’ll receive a tracking number via email, allowing you to follow your parcel every step of the way.

We use secure, durable packaging to ensure your items arrive safely. While we do everything possible to deliver your order promptly, RoseSkinCo UK cannot be held responsible for shipping delays, lost or damaged parcels, or orders delivered to incorrect or invalid addresses.

If your parcel is delayed or goes missing, our support team will gladly assist with tracking. Please note that shipping costs cannot be refunded for delays caused by product availability.

Customs & Import Duties

RoseSkinCo UK is not responsible for any customs duties, taxes, or import fees imposed by local customs authorities. These charges are the responsibility of the customer.

Tracking Your Order

Once your order ships, you’ll receive a tracking number by email. Use this to monitor your delivery online at any time.

For shipping-related questions, contact us at help@roseskin.co.uk.

90-Day Money-Back Guarantee

We want you to love your RoseSkinCo UK experience. If you’re not completely satisfied with your Lumi IPL Hair Removal Handset, we offer a 90-day money-back guarantee.
For full details, please click here.

Refunds & Returns

Your satisfaction is our priority. If your item arrives damaged or faulty, we’ll cover the return shipping cost. Items must be returned in their original condition within 1 year of purchase.

If you’re unhappy with your purchase, you may request a full refund under our 90-day money-back guarantee. Please note that the device must be used for a minimum of 70 days before this option is available.

For assistance, email us at help@roseskin.co.uk.